Tuesday, July 8, 2025, at an Amazon facility on Amazon Prime Day in Queens, New York, USA.
Klaus Gagliano | Bloomberg | Getty Images
Amazon‘s website and shopping app went down for some users on Thursday, leaving consumers unable to check out, access account information or view product prices.
Problems with the site spiked around 2 p.m. ET, and more than 22,000 users reported problems two hours later, according to the outage tracking website Downdetector.
“We regret that some customers may be experiencing issues while shopping,” Amazon spokeswoman Jenny Bryant said in a statement. “Thank you for your patience as we work to resolve the issue.”
Users also reported problems viewing orders and purchase history on Amazon Fresh, the company’s grocery delivery service.
The glitch comes as Amazon Web Services, the company’s cloud computing arm, is grappling with outages after drone attacks damaged three data centers in the United Arab Emirates and Bahrain.
Iranian state media reported that Amazon’s data center in Bahrain was targeted by Iran’s Islamic Revolutionary Guard Corps for supporting US “military and intelligence activities.”
Amazon announced Thursday that its cloud services are functioning normally.
