Zoom’s AI-powered avatars, which can represent users in online meetings, will be available later this month, the company announced Tuesday, along with news of other tools and services. Notably, the company is introducing its own AI Docs, Slides, and Sheets apps, an AI agent builder for non-technical users, and voice translation capabilities for meetings.
The company said its AI-powered productivity app will be available as a preview in the spring.
Announced last year, AI Avatar is a long-awaited photorealistic avatar that can imitate a person’s appearance, facial expressions, and lip and eye movements. Avatars, which are designed to mimic user actions when “not camera ready,” will work not only in online meetings, but also in its asynchronous video messaging product, Zoom said.
In addition to AI avatars, the company is adding deepfake detection technology for meetings to alert participants to possible audio or video spoofing.
Other new tools include a suite of AI-powered office apps such as AI Docs, Slides, and Sheets. The company says users can create drafts of documents, spreadsheets containing data, and presentations based on meeting recordings and data from other services.
Additionally, Zoom’s AI Companion 3.0 is coming to the desktop app after first appearing on the web in September. The number of monthly active users of AI Companion more than tripled year-over-year in the fourth quarter of fiscal 2026, the company said.
The employee communication app “Workvivo” will also be equipped with an AI assistant. The assistant connects to services like Slack, Salesforce, ServiceNow, Gmail, Outlook, Asana, and Jira to help users ask questions across a wide range of knowledge bases.
Zoom isn’t the only company developing AI-first office software. There are established companies like Canva and startups like Context trying to do the same thing. Slack, owned by Salesforce, is also adding more AI features to its team communication app.
In response to the growing interest in agent workflows, users can now create custom agents using natural language prompts that work across surfaces. Once created, users can mention agents in chat to complete tasks.
For developers, Zoom creates voice, visual, and language intelligence APIs that can be deployed on-premises or in the cloud.
Additionally, the company uses AI to uncover key insights and update the chat experience by summarizing threads.
To complement these changes, Zoom says it plans to unify the design across different surfaces, including desktop, mobile, and web, and make it easier to access AI tools like notes, meeting questions, and transcription.
